Client-side project team members

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suki.sahansara
Posts: 16
Joined: Wed Sep 04, 2019 7:20 am

Client-side project team members

Post by suki.sahansara » Tue Oct 15, 2019 12:45 pm

Have a designated power user(s) in Billing Department. This allows for quick resolution to user questions/issues. This person should also play a major role in the implementation and training.
Create a beta test group for full process testing covering all roles prior to rollout. This not only ensures proper set ups and workflows from all aspects but will also help gauge the depth of training/acceptance for users.
During implementation, test, test and test EVERY function.
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